We at HerbalProducts4Life.com work hard each day to uphold our excellence in Customer service. We guarantee that your order will be processed without delay, and your questions - whether by phone or email - will be answered in a caring, professional and timely manner. If there is an issue we can personally help you with please contact us.

Please review the details below witch cover the most frequently asked questions regarding ordering from our website herbalproducts4life.com

Ordering:

Herbalproducts4life.com accepts online orders for the U.S.A. (No International Shipping)

Online orders can be placed via our website using any major credit card.You will receive an order confirmation email immediately after you place your order.To track your order simply email us your order number but allow up to 48 hours before we have any information on your shipping status.

Note: Orders over $200 can only be shipped to the billing address of your credit card.

Payment Options:

We gladly accept all major credit cards (Visa, Mastercard, American Express, Discovery) for online orders. All payments are processed by Worldpay Ltd

Use the UPS Ground map below to get an estimate of how many days it takes for your order to arrive to your shipping address.

Secure online Ordering:
All payments are processed by Worldpay Ltd.- using the highest industry-standard, including secure SSL encryption. to ensure that your online order is secure and that you are protected from fraud. Read more about Worldpay and your security visit http://www.worldpay.com/ We do not get to see your card details and we do not store any card information.

Privacy:
Your Privacy is taken seriously at Herbalproducts4life.com. The personal information you provide such as name, address, credit card information and phone numbers are to process the order only. We respect your privacy and will never give, sell, or rent your information to any third parties.

Herbalife Operating procedures:
Orders normally leave the warehouse within 24 hours of processing during business days.
Once your order has been submitted, NO changes or cancellations can be made. Please review your order thoroughly to ensure there are no problems.

Occasionaly popular items are back ordered at the National Herbalife warehouse.Unfortunately, we are not informed beforehand and you must wait for the backordered item to ship separately later via USPS since it can not be canceled or expedited once the order is sent to Herbalife Warehouse.Backordered items will be shipped USPS.If the back ordered item was part of a larger overnight/2nd day shipping order, we cannot give you credit for the extra shipping charges for the partial order, since Herbalife does not credit us.

All product listed in our website are obtained directly and solely from Herbalife International. We make no representation to claim any of the products as our own. HerbalProducts4life.com is not in anyway representing itself as an Incorporated company. We are an Independent Herbalife Distributor who deals directly with Herbalife International and sell their products to the general public.

30 Day Guarantee:

All Herbalife products have a 30 day money-back guarantee. To make a return, notify us of your intentions to return the products. We will not be responsible for items lost in the mail or sent to the wrong place, insurance and tracking is highly recommended.

Shipping and Handling fees are non-refundable on returns. Returned orders that received Free or Reduced Shipping with any of of the shipping promotions, will have the established Herbalife shipping and handling charges deducted from the return credit.

All returns are subject to a 10% restocking fee.

Exchanges will have additional shipping charges. Return processing may take up to a maximum of 2 weeks. Items that are not returned in their original packaging will not be refunded.